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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Carrillo

March 27, 2024

5  out of  5 rating by Karen Carrillo
"I recently had the pleasure of working with Cindy Cabalar from State Farm office Lou Grimaldi in Downey. I must say, the service I received was exceptional. Cindy went above and beyond to ensure that I understood all my options and helped me choose the best insurance plan for my auto, home, and business. The level of professionalism and expertise demonstrated by Cindy was truly impressive. She was patient, attentive, and took the time to address all my questions and concerns. I felt valued as a customer throughout the entire process. I would highly recommend Cindy to anyone in need of insurance services. Thank you for your outstanding service!"
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Diana Garcia

February 16, 2024

5  out of  5 rating by Diana Garcia
"Rae has been very helpful with my insurance claim, she is very nice and professional."
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Marisol David

February 15, 2024

5  out of  5 rating by Marisol David
"I normally don’t take the time to write a review, however, it’s important to give recognition, not just privately but publicly when you’ve received the type of exemplary service that I've received when my primary vehicle was deemed a total loss. Cindy C., Insurance Representative made the process seem so easy. She explained the stages and kept me informed throughout the entire process. I cannot express enough gratitude for the sense of urgency during my time of need. I have been a customer of State Farm Insurnace for over six years, and I look forward to continuing any future insurance-related endeavors with the assurance that I am in competent hands."
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Gustavo Cervantes

January 31, 2024

5  out of  5 rating by Gustavo Cervantes
"Was fast and easy."
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January 22, 2024

5  out of  5 rating by DJ GREENLEAF
"Excellent office, Raylynn was super helpful. Great and quick service. Thank you"
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Tiziana Rodriguez

January 20, 2024

5  out of  5 rating by Tiziana Rodriguez
"She is great"
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Steve Scott

January 19, 2024

5  out of  5 rating by Steve Scott
"Lou has been my insurance professional for over 15 years for numerous policies. Lou does not just provide insurance, he takes a personal interest in his clients to make certain that they are properly protected. I highly recommend Lou and his agency."
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Frank McCaffer II

November 30, 2023

5  out of  5 rating by Frank McCaffer II
"I have worked with Lou and Christina for many years and they have been spectacular the whole time!"
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anthony rodriguez

November 16, 2023

5  out of  5 rating by anthony rodriguez
"Rae helped me out with everything I needed to get done. Saved me alot of time and money with my auto insurance quote. Fast and professional. Highly recommend!"
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Stephanie Tavares

November 8, 2023

5  out of  5 rating by Stephanie Tavares
"Very helpful and very professional. It was fairly easy"
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Corina Sanchez

July 19, 2023

5  out of  5 rating by Corina Sanchez
"Raylynn Estrada and her team at State Farm are the best! Last summer I reached out via email and Ray was able to provide me with a quote immediately. This time around she made everything so simple and easy by getting my renewed policy situated. Professional, reliable, and efficient. I will definitely recommend my friends and family to Ray and her team 😊"
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David Revere

June 21, 2023

5  out of  5 rating by David Revere
"I am thrilled to share my glowing testimonial about State Farm Insurance Agent Louis Grimaldi in Downey, CA. When it comes to insurance, trust is paramount, and Mr. Grimaldi has proven himself to be an exceptional agent who goes above and beyond to ensure his clients' satisfaction. From the moment I met Mr. Grimaldi, I felt a sense of reassurance and confidence in his abilities. He possesses an extensive knowledge of the insurance industry, and his expertise shines through in his recommendations. Not only does he understand how to save you money, but he also excels at providing insurance coverage that is tailored to your specific needs. Mr. Grimaldi takes the time to listen and understand your unique situation, ensuring that you receive the best possible coverage. What sets Mr. Grimaldi apart is his unwavering dedication to his clients. He is incredibly responsive and always available to address any concerns or questions. His promptness and attentiveness make you feel valued as a customer, and it is evident that he genuinely cares about your well-being and peace of mind. Furthermore, Mr. Grimaldi's experience in the field is truly second to none. With a wealth of industry knowledge and a proven track record of delivering exceptional service, he is a trusted advisor whom you can rely on for all your insurance needs. His professionalism, attention to detail, and commitment to customer satisfaction make him an invaluable asset. State Farm Insurance Agent Louis Grimaldi in Downey, CA, is a trustworthy and knowledgeable professional who consistently provides outstanding service. He not only saves you money but also ensures that you have the insurance coverage that is right for you. With his remarkable experience and unparalleled responsiveness, Mr. Grimaldi sets the standard for excellence in the insurance industry. I highly recommend him to anyone seeking top-notch insurance services."
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Victor dominguez

June 16, 2023

5  out of  5 rating by Victor dominguez
"My experience at State Farm’s was pleasant. Smelled really nice and the agent Rae Estrada was terrific her service skills was exceptional not only did I get car insurance she also was able to get me renters insurance as well overall lovely experience and super satisfied."
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Bisect COD

June 15, 2023

5  out of  5 rating by Bisect COD
"Rae was amazing, so glad I was assigned to her. Highly recommend her, she made my process soooo simple and easy. She handle my Whole Life Insurance, Business Auto and General Liability policy. You won’t regret it."
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Carolina Velez

June 6, 2023

5  out of  5 rating by Carolina Velez
"Lou and his team great!"
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Christian Villa

June 6, 2023

5  out of  5 rating by Christian Villa
"Customer Service: 10/10 Professionalism: 10/10 Industry Knowledge: 10/10 Rates: 10/10 Ensure you're insured properly by working with Lou Grimaldi and his State Farm team."
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Christopher Nisser

April 28, 2023

5  out of  5 rating by Christopher Nisser
"My family has been with Lou for quite a while honestly trusting and always keeping the insurance rates honest."
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Magali Torres

April 5, 2023

5  out of  5 rating by Magali Torres
"Really needed car insurance quickly, Melissa helped me out atentively and answered all my questions. Very nice individual and great service!"
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JC Bautista

March 18, 2023

5  out of  5 rating by JC Bautista
"Excellent service."
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Edison Cevallos

March 4, 2023

5  out of  5 rating by Edison Cevallos
"El servicio es muy profecional y son muy amables con todos sus clientes recomiendo 100% con Cindy Lebron les ayuda en polizas de carros, casas y seguros de vida. 5 ***** hablan Español y Ingles The service is very professional and they are very kind to all their clients. I recommend 100% with Cindy Lebron helping them with my car insurance, house and life policies. 5 ***** Speak Español and English"
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jose delaluz

February 2, 2023

5  out of  5 rating by jose delaluz
"Great service , thank you melissa. Was able to get the lowest commercial auto insurance around with the most coverage!"
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Bailey Sexton

January 26, 2023

5  out of  5 rating by Bailey Sexton
"Been with them many years . Always happy with the service"
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Jason Hensley

January 9, 2023

5  out of  5 rating by Jason Hensley
"I have known Lou for many years. He is passionate about helping people and is committed to giving you unparalleled service. He gives back to the community with his involvement in the Boy Scouts of America and other endeavors. Get to know him. You’ll be glad you did!"
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Monica Garcia

December 19, 2022

5  out of  5 rating by Monica Garcia
"Melissa was very helpful and made everything easy for me to acquire my insurance. Thank you"
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Bailey Benson

December 2, 2022

5  out of  5 rating by Bailey Benson
"Great customer service! Thank you for always being there Lou!"