State Farm® Insurance Agent Lou Grimaldi

"(Translated by Google) The service is very professional and they are very kind to all their clients. I recommend Cindy Lebron 100%, she helps them with car, house and life insurance policies. 5 ***** speak Spanish and English The service is very professional and they are very kind to all their clients. I recommend 100% with Cindy Lebron helping them with my car insurance, house and life policies. 5 ***** Speak Spanish and English (Original) El servicio es muy profecional y son muy amables con todos sus clientes recomiendo 100% con Cindy Lebron les ayuda en polizas de carros, casas y seguros de vida. 5 ***** hablan Español y Ingles The service is very professional and they are very kind to all their clients. I recommend 100% with Cindy Lebron helping them with my car insurance, house and life policies. 5 ***** Speak Español and English"

"I have known Lou for many years. He is passionate about helping people and is committed to giving you unparalleled service. He gives back to the community with his involvement in the Boy Scouts of America and other endeavors. Get to know him. You’ll be glad you did!"

"(Translated by Google) Very good, Mr. Grimaldi, look, we have had very bad communication. With this. Melisa girl I think her name is. And so. She. When the client is speaking. Is very. Rude. I interrupt it and I think. I have never done it. With no one in his office. Me of courage I had to hang up. The other people even the one who speaks english is kinder than this one. Girl. I hope they don't fire her. It's just as a reminder. Give good treatment to the client since it depends on them to continue having a job. With COVID. We all look bad. Very bad some more than others. But. That's why we must have in. go now That. Behave well. And treat well. Cordiality. All would be. Better. Excuse me. And thank you. (Original) Muy buenas sr Grimaldi mire hemos tenido muy mala comunicación. Con esta. Muchacha Melisa creo se llama. Y. Pues. Ella. Cuando el cliente está hablando. Es. Muy. Grosero. Que lo interrupción y creo. Yo nunca lo he hecho. Con ninguna persona en su oficina. Yo del coraje tube que colgar. Las otras personas incluso la que habla inglés es más amable que esta. Muchacha. Espero y no la despidan. Solo es como recordatorio. Dar buen trato al cliente ya que de ellos depende seguir teniendo trabajo. Con el COVID. Todos quedamos mal. Muy mal unos mas que otros. Pero. Poreso debemos de tener en. Ir ya. Que. Portarnos bien. Y tratar bien. Cordialidad. Todo sería. Mejor. Disculpe. Y muchas gracias."

"The Grimaldis have been handling all of my insurance needs for the past 12 years and I can’t imagine ever going anywhere else. Their staff is always friendly and helpful with any coverage questions. Would recommend to anyone looking for the best prices and friendly service. Thank you!!!"

"Have had a good experience trusting my home and auto policies with them. Very responsive and easy to work with. Melissa has taken good care of me there. I also want to highlight Cindy's work. She's not even my "person" but she treated me like a valued client and helped me resolve an urgent matter quickly, giving me peace of mind."

"Amazing staff! I love how Christina personally calls you and helps you through the most difficult times of your life! She is patient, warm and caring. Louis is an expert and so helpful in all areas of insurance. We are lucky to have all our homes and cars insured through Grimaldi's agency! Thanks State Farm!"

"Lou is most definitely a man of integrity something that’s not very common these days. He helped my family with our life insurance . Anytime I asked for Lou’s help or simply his opinion or advice he’s been there to help me with anything needed. Lou is a kind hearted individual with a lot of charisma and trustworthy advice. Thanks For being there through tough time. You are the best insurance guy I’ve ever had the pleasure of dealing with. Sincerely Emiliano Sartoresi"

"I have been trying to get a hold of Lou for quite some time and resolve 8months of overcharges and still no resolution or any attempt to help their customers, just keep getting the run around to call customer service or claims and not following up with any info or updates, definitely the worst insurance experience I’ve had to date."

"I have worked with Cindy Cabalar for over about 10 years. She is always on point to answer my insurance questions. She has actually saved me time money and given me peace of mind with her expert advice. I have an umbrella policy to help protect my assets thanks to her recommendation. I highly recommend Cindy Cabalar."

"This agency did a good job UNTIL I asked them to cancel my policy because I sold my house. Then they became hard to deal with. They asked me to open other policies "meanwhile" I bought another house just so they wouldn't lose the policy. They gave me such a hard time, just to close a policy. How is that helping they clients? This office is greedy and only looks out for their business. After shopping around, I realized how expensive their policies are. I am paying way less for the same policy. When I initially called in January to cancel my home insurance, I told Rae I had purchased renters insurance from someone else. This is when she suggested a life insurance. Almost five weeks later I found that the home insurance was still active and I was still being billed for it. Lou, how are you helping by keeping a policy open after a client asks you to close it? I can't continue to do business with a company that ignore their client's request and make their own decisions. State Farm lost my business."