Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christopher Nisser

April 28, 2023

5  out of  5 rating by Christopher Nisser
"My family has been with Lou for quite a while honestly trusting and always keeping the insurance rates honest."

Magali Torres

April 5, 2023

5  out of  5 rating by Magali Torres
"Really needed car insurance quickly, Melissa helped me out atentively and answered all my questions. Very nice individual and great service!"

JC Bautista

March 18, 2023

5  out of  5 rating by JC Bautista
"Excellent service."
Profile photo of Edison Cevallos

Edison Cevallos

March 4, 2023

5  out of  5 rating by Edison Cevallos
"(Translated by Google) The service is very professional and they are very kind to all their clients. I recommend Cindy Lebron 100%, she helps them with car, house and life insurance policies. 5 ***** speak Spanish and English The service is very professional and they are very kind to all their clients. I recommend 100% with Cindy Lebron helping them with my car insurance, house and life policies. 5 ***** Speak Spanish and English (Original) El servicio es muy profecional y son muy amables con todos sus clientes recomiendo 100% con Cindy Lebron les ayuda en polizas de carros, casas y seguros de vida. 5 ***** hablan Español y Ingles The service is very professional and they are very kind to all their clients. I recommend 100% with Cindy Lebron helping them with my car insurance, house and life policies. 5 ***** Speak Español and English"

jose delaluz

February 2, 2023

5  out of  5 rating by jose delaluz
"Great service , thank you melissa. Was able to get the lowest commercial auto insurance around with the most coverage!"

Bailey Monroe

January 26, 2023

5  out of  5 rating by Bailey Monroe
"Been with them many years . Always happy with the service"

Jason Hensley

January 9, 2023

5  out of  5 rating by Jason Hensley
"I have known Lou for many years. He is passionate about helping people and is committed to giving you unparalleled service. He gives back to the community with his involvement in the Boy Scouts of America and other endeavors. Get to know him. You’ll be glad you did!"

Monica Garcia

December 19, 2022

5  out of  5 rating by Monica Garcia
"Melissa was very helpful and made everything easy for me to acquire my insurance. Thank you"

Bailey Benson

December 2, 2022

5  out of  5 rating by Bailey Benson
"Great customer service! Thank you for always being there Lou!"

Jose Jimenez

November 20, 2022

5  out of  5 rating by Jose Jimenez
"Highly recommend Louis Grimaldi State Farm agency. His staff is the best and is always informative with what State Farm offers. Melissa has helped me with my home, auto, life, and hospital income insurance."
Profile photo of Shay McClendon

Shay McClendon

November 5, 2022

5  out of  5 rating by Shay McClendon
"I've been customer at this office over 10 yrs and they've always gotten me the best rates whether it was on a luxury vehicle like a Porsche or a brand new 2023 Kia Forte. And there bundle discounts for home and auto or great. You guys keep up the great work."

Juana Bernal

September 15, 2022

5  out of  5 rating by Juana Bernal
"(Translated by Google) State Farm is a great company, Melissa and the representatives at ayi are very nice. 5 stars! (Original) State Farm es una compania excelente, Melissa y las representantes de ayi son Muy amables. 5 estrellas!"

Vitola Chirris

September 15, 2022

2  out of  5 rating by Vitola Chirris
"(Translated by Google) Very good, Mr. Grimaldi, look, we have had very bad communication. With this. Melisa girl I think her name is. And so. She. When the client is speaking. Is very. Rude. I interrupt it and I think. I have never done it. With no one in his office. Me of courage I had to hang up. The other people even the one who speaks english is kinder than this one. Girl. I hope they don't fire her. It's just as a reminder. Give good treatment to the client since it depends on them to continue having a job. With COVID. We all look bad. Very bad some more than others. But. That's why we must have in. go now That. Behave well. And treat well. Cordiality. All would be. Better. Excuse me. And thank you. (Original) Muy buenas sr Grimaldi mire hemos tenido muy mala comunicación. Con esta. Muchacha Melisa creo se llama. Y. Pues. Ella. Cuando el cliente está hablando. Es. Muy. Grosero. Que lo interrupción y creo. Yo nunca lo he hecho. Con ninguna persona en su oficina. Yo del coraje tube que colgar. Las otras personas incluso la que habla inglés es más amable que esta. Muchacha. Espero y no la despidan. Solo es como recordatorio. Dar buen trato al cliente ya que de ellos depende seguir teniendo trabajo. Con el COVID. Todos quedamos mal. Muy mal unos mas que otros. Pero. Poreso debemos de tener en. Ir ya. Que. Portarnos bien. Y tratar bien. Cordialidad. Todo sería. Mejor. Disculpe. Y muchas gracias."

Paulina Salazar

September 6, 2022

5  out of  5 rating by Paulina Salazar
"The Grimaldis have been handling all of my insurance needs for the past 12 years and I can’t imagine ever going anywhere else. Their staff is always friendly and helpful with any coverage questions. Would recommend to anyone looking for the best prices and friendly service. Thank you!!!"

Stephen Macy

August 15, 2022

5  out of  5 rating by Stephen Macy
"Have had a good experience trusting my home and auto policies with them. Very responsive and easy to work with. Melissa has taken good care of me there. I also want to highlight Cindy's work. She's not even my "person" but she treated me like a valued client and helped me resolve an urgent matter quickly, giving me peace of mind."

Carlos Adolfo Valenzuela Gutierrez

July 28, 2022

4  out of  5 rating by Carlos Adolfo Valenzuela Gutierrez
"(Translated by Google) Excellent work 👏 (Original) Excelente trabajo 👏"

Diana Robles Nichols

July 20, 2022

5  out of  5 rating by Diana Robles Nichols
"Amazing staff! I love how Christina personally calls you and helps you through the most difficult times of your life! She is patient, warm and caring. Louis is an expert and so helpful in all areas of insurance. We are lucky to have all our homes and cars insured through Grimaldi's agency! Thanks State Farm!"

Emiliano Sartoresi

July 18, 2022

5  out of  5 rating by Emiliano Sartoresi
"Lou is most definitely a man of integrity something that’s not very common these days. He helped my family with our life insurance . Anytime I asked for Lou’s help or simply his opinion or advice he’s been there to help me with anything needed. Lou is a kind hearted individual with a lot of charisma and trustworthy advice. Thanks For being there through tough time. You are the best insurance guy I’ve ever had the pleasure of dealing with. Sincerely Emiliano Sartoresi"

Manuel Chacon

July 8, 2022

1  out of  5 rating by Manuel Chacon
"I have been trying to get a hold of Lou for quite some time and resolve 8months of overcharges and still no resolution or any attempt to help their customers, just keep getting the run around to call customer service or claims and not following up with any info or updates, definitely the worst insurance experience I’ve had to date."

Sandy M.

June 19, 2022

5  out of  5 rating by Sandy M.
"The agents and staff are very friendly/welcoming, and are just amazing people overall. Get insurance here for the best rates/coverages."

Rene Mitchell

June 15, 2022

5  out of  5 rating by Rene Mitchell
"I have worked with Cindy Cabalar for over about 10 years. She is always on point to answer my insurance questions. She has actually saved me time money and given me peace of mind with her expert advice. I have an umbrella policy to help protect my assets thanks to her recommendation. I highly recommend Cindy Cabalar."

Claudia Rodriguez

May 11, 2022

1  out of  5 rating by Claudia Rodriguez
"This agency did a good job UNTIL I asked them to cancel my policy because I sold my house. Then they became hard to deal with. They asked me to open other policies "meanwhile" I bought another house just so they wouldn't lose the policy. They gave me such a hard time, just to close a policy. How is that helping they clients? This office is greedy and only looks out for their business. After shopping around, I realized how expensive their policies are. I am paying way less for the same policy. When I initially called in January to cancel my home insurance, I told Rae I had purchased renters insurance from someone else. This is when she suggested a life insurance. Almost five weeks later I found that the home insurance was still active and I was still being billed for it. Lou, how are you helping by keeping a policy open after a client asks you to close it? I can't continue to do business with a company that ignore their client's request and make their own decisions. State Farm lost my business."

Austin Silverman

May 6, 2022

5  out of  5 rating by Austin Silverman
"They are awesome , very helpful and explain everything thoroughly. Melissa has great customer service"

Donna Murillo

May 3, 2022

5  out of  5 rating by Donna Murillo
"Raelyn Estrada was very helpful in helping me find the best price for my car insurance. Being I work a lot she was able to get everything done through phone in matter of minutes. Not only did she save money she save me time. I was overall very pleased"


April 26, 2022

5  out of  5 rating by Sergio
"Rae was awesome in getting me insurance for my vehicles. Best rates and great service. Highly recommend!"