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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kiersten Whitaker

Kiersten Whitaker

November 9, 2024

5  out of  5
rating by Kiersten Whitaker
"Always quick and friendly service"
We responded:
"Thank You Kiersten. We appreciate your confidence in our agency for your Auto Insurance, Home Insurance and Life Insurance. We are always her to assist you and your family. Lou Grimaldi"
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Veronica Guerrero

November 9, 2024

5  out of  5
rating by Veronica Guerrero
"I was in a bit of an issue with my daughter. She was purchasing a car and I needed to make some policy changes asap. I sent a text to Christina and she called me back the same day. In a time where customer service is almost non existent, I was incredibly grateful for the time Christina took to explain everything to me even when I’m sure I asked the same question twice. I prefer speaking to a person rather than using chat or any touch tone automated system. I know by the interaction with Christina that if I had any questions or needed something explained again, she would do so with the same enthusiasm as she showed today. Please know that it’s much appreciated and for this agency, great customer service is still practiced."
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Miriam Smith

November 8, 2024

5  out of  5
rating by Miriam Smith
"We have been with Lou Grimaldi State Farm for over 20 years! Everyone is great! Customer service is excellent!"
We responded:
"Thank You for your Trust in our Agency Miriam. I am glad we are able to help you and your family with your Auto Insurance, Home Insurance and Life Insurance. Thank you for your feedback about our team. Lou Grimaldi"
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Rob'n Hood

October 24, 2024

5  out of  5
rating by Rob'n Hood
"I've been a faithful policy holder with this Statefarm office for 25 years. I left Allstate around that time and never looked anywhere else. Statefarm continues to provide top notch service and coverage. I have 3 vehicles, life insurance policy, 2 property and other products and I am completely satisfied. There are other insurance companies out there for less but the level of service I get from this office keeps me happy and protected with peace of mind. Special acknowledgement to Cindy Calabar. She has been instrumental in getting me the best quote and coverage for my properties. She's responsive, professional, and personable. I know she'll always get back to me in a timely manner. The staff there are always willing to help as well. I know myself and my family are fully covered!"
We responded:
"Thank You for your loyalty. We appreciate your business We are here for all your insurance needs. Cindy and our team will always be there for you. "
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Daniel Garcia

October 1, 2024

5  out of  5
rating by Daniel Garcia
"I’ve been a customer of Lou Grimaldi - State Farm Agent for over 15 years now and I highly recommend. Their staff is very professional and always provide great customer service. Always a pleasure speaking with Raylynn “Rae” Estrada. 10/10 service all the way!"
We responded:
"Thank You Daniel. We appreciate your business and your confidence in our Agency. Lou Grimaldi"
Profile photo of Catherine Porter

Catherine Porter

June 20, 2024

5  out of  5
rating by Catherine Porter
"Rae, Provided excellent customer service and answered all my questions and set me up as a new Auto Insurance client very quickly. Really appreciate the professionalism demonstrated by State Farm Agent."
We responded:
"Thank You Catherine. We are here for all your insurance needs Lou Grimaldi"
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Karen Carrillo

March 27, 2024

5  out of  5
rating by Karen Carrillo
"I recently had the pleasure of working with Cindy Cabalar from State Farm office Lou Grimaldi in Downey. I must say, the service I received was exceptional. Cindy went above and beyond to ensure that I understood all my options and helped me choose the best insurance plan for my auto, home, and business. The level of professionalism and expertise demonstrated by Cindy was truly impressive. She was patient, attentive, and took the time to address all my questions and concerns. I felt valued as a customer throughout the entire process. I would highly recommend Cindy to anyone in need of insurance services. Thank you for your outstanding service!"
We responded:
"Thank You Karen, We are here to help with your insurance needs Lou Grimaldi"
Profile photo of Diana Garcia

Diana Garcia

February 16, 2024

5  out of  5
rating by Diana Garcia
"Rae has been very helpful with my insurance claim, she is very nice and professional."
We responded:
"Thank You We appreciate your business"
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Marisol David

February 15, 2024

5  out of  5
rating by Marisol David
"I normally don’t take the time to write a review, however, it’s important to give recognition, not just privately but publicly when you’ve received the type of exemplary service that I've received when my primary vehicle was deemed a total loss. Cindy C., Insurance Representative made the process seem so easy. She explained the stages and kept me informed throughout the entire process. I cannot express enough gratitude for the sense of urgency during my time of need. I have been a customer of State Farm Insurnace for over six years, and I look forward to continuing any future insurance-related endeavors with the assurance that I am in competent hands."
We responded:
"Marisol Thank You for trusting Cindy and my agency We appreciate your business Lou Grimaldi"
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Gustavo Cervantes

January 31, 2024

5  out of  5
rating by Gustavo Cervantes
"Was fast and easy."
We responded:
"Thank You Gustavo Welcome to our agency. It was nice meeting you today and helping you with your motorcycle insurance. Louis Grimaldi"
Profile photo of DJ GREENLEAF

DJ GREENLEAF

January 22, 2024

5  out of  5
rating by DJ GREENLEAF
"Excellent office, Raylynn was super helpful. Great and quick service. Thank you"
We responded:
"Thank You for your business"
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Tiziana Rodriguez

January 20, 2024

5  out of  5
rating by Tiziana Rodriguez
"She is great"
We responded:
"Thank You"
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Steve Scott

January 19, 2024

5  out of  5
rating by Steve Scott
"Lou has been my insurance professional for over 15 years for numerous policies. Lou does not just provide insurance, he takes a personal interest in his clients to make certain that they are properly protected. I highly recommend Lou and his agency."
We responded:
"Thank You Steve I appreciate your trust in our agency with your homes in California and Arizona. Lou Grimaldi"
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anthony rodriguez

November 16, 2023

5  out of  5
rating by anthony rodriguez
"Rae helped me out with everything I needed to get done. Saved me alot of time and money with my auto insurance quote. Fast and professional. Highly recommend!"
We responded:
"Thank You Anthony, We appriciate your Auto insurance business Lou Grimaldi"
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Stephanie Tavares

November 8, 2023

5  out of  5
rating by Stephanie Tavares
"Very helpful and very professional. It was fairly easy"
We responded:
"Thank Stephanie It was a pleasure insuring car Lou Grimaldi"
Profile photo of Corina Sanchez

Corina Sanchez

July 19, 2023

5  out of  5
rating by Corina Sanchez
"Raylynn Estrada and her team at State Farm are the best! Last summer I reached out via email and Ray was able to provide me with a quote immediately. This time around she made everything so simple and easy by getting my renewed policy situated. Professional, reliable, and efficient. I will definitely recommend my friends and family to Ray and her team 😊"
We responded:
"Thank you for reaching out to us. We are happy to help you and your family. We appreciate your business."
Profile photo of David Revere

David Revere

June 21, 2023

5  out of  5
rating by David Revere
"I am thrilled to share my glowing testimonial about State Farm Insurance Agent Louis Grimaldi in Downey, CA. When it comes to insurance, trust is paramount, and Mr. Grimaldi has proven himself to be an exceptional agent who goes above and beyond to ensure his clients' satisfaction. From the moment I met Mr. Grimaldi, I felt a sense of reassurance and confidence in his abilities. He possesses an extensive knowledge of the insurance industry, and his expertise shines through in his recommendations. Not only does he understand how to save you money, but he also excels at providing insurance coverage that is tailored to your specific needs. Mr. Grimaldi takes the time to listen and understand your unique situation, ensuring that you receive the best possible coverage. What sets Mr. Grimaldi apart is his unwavering dedication to his clients. He is incredibly responsive and always available to address any concerns or questions. His promptness and attentiveness make you feel valued as a customer, and it is evident that he genuinely cares about your well-being and peace of mind. Furthermore, Mr. Grimaldi's experience in the field is truly second to none. With a wealth of industry knowledge and a proven track record of delivering exceptional service, he is a trusted advisor whom you can rely on for all your insurance needs. His professionalism, attention to detail, and commitment to customer satisfaction make him an invaluable asset. State Farm Insurance Agent Louis Grimaldi in Downey, CA, is a trustworthy and knowledgeable professional who consistently provides outstanding service. He not only saves you money but also ensures that you have the insurance coverage that is right for you. With his remarkable experience and unparalleled responsiveness, Mr. Grimaldi sets the standard for excellence in the insurance industry. I highly recommend him to anyone seeking top-notch insurance services."
We responded:
"Thank You Dave we appreciate the confidence you have in myself and my agency. We are always available to help you with all your insurance needs Lou Grimaldi "
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Victor dominguez

June 16, 2023

5  out of  5
rating by Victor dominguez
"My experience at State Farm’s was pleasant. Smelled really nice and the agent Rae Estrada was terrific her service skills was exceptional not only did I get car insurance she also was able to get me renters insurance as well overall lovely experience and super satisfied."
We responded:
"The Grimaldi Agency loves fresh flowers in the office. Thank you for noticing, we appreciate your business and your 5-star review."
Profile photo of Bisect COD

Bisect COD

June 15, 2023

5  out of  5
rating by Bisect COD
"Rae was amazing, so glad I was assigned to her. Highly recommend her, she made my process soooo simple and easy. She handle my Whole Life Insurance, Business Auto and General Liability policy. You won’t regret it."
We responded:
"We are so grateful to have Rae on the Grimaldi team. We will make sure to pass along your comments to her. Thank you for your 5-star review."
Profile photo of Carolina Velez

Carolina Velez

June 6, 2023

5  out of  5
rating by Carolina Velez
"Lou and his team great!"
We responded:
"Thank You Carolina for your insurance purchase. We appreciate your Trust in our agency Regards Lou "
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Christian Villa

June 6, 2023

5  out of  5
rating by Christian Villa
"Customer Service: 10/10 Professionalism: 10/10 Industry Knowledge: 10/10 Rates: 10/10 Ensure you're insured properly by working with Lou Grimaldi and his State Farm team."
We responded:
"Thank You Christian We appreciate your trust in our Agency Regards Lou "
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Christopher Nisser

April 28, 2023

5  out of  5
rating by Christopher Nisser
"My family has been with Lou for quite a while honestly trusting and always keeping the insurance rates honest."
We responded:
"Thank You Chris. We are here to help you with you and your families insurance needs Regards Lou"
Profile photo of Magali Torres

Magali Torres

April 5, 2023

5  out of  5
rating by Magali Torres
"Really needed car insurance quickly, Melissa helped me out atentively and answered all my questions. Very nice individual and great service!"
We responded:
"Thank You for trusting our Agency with your car insurance.. Melissa appreciates the review as does our entire agency. We are here to help with your Auto needs."
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JC Bautista

March 18, 2023

5  out of  5
rating by JC Bautista
"Excellent service."
We responded:
"Thank you, JC! "
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Edison Cevallos

March 4, 2023

5  out of  5
rating by Edison Cevallos
"El servicio es muy profecional y son muy amables con todos sus clientes recomiendo 100% con Cindy Lebron les ayuda en polizas de carros, casas y seguros de vida. 5 ***** hablan Español y Ingles The service is very professional and they are very kind to all their clients. I recommend 100% with Cindy Lebron helping them with my car insurance, house and life policies. 5 ***** Speak Español and English"
We responded:
"Thank you for trusting us with your insurance needs, Edison. We are happy that Cindy was able to provide you with excellent customer service!"